Responsible Gaming
at jeez baji

jeez baji operates exclusively as an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, and participate in any form of gaming or sports betting on the jeez baji platform. This rule applies to all players in Bangladesh without exception.

During the registration process, you are required to confirm that you meet the minimum age requirement. jeez baji also conducts Know Your Customer (KYC) verification, during which a government-issued identity document — such as a National Identity Card (NID) or passport — must be submitted. Date of birth is verified as part of this process.

Any account found to belong to a player under the age of 18 will be immediately suspended. All funds deposited by an underage player will be returned to the originating payment method (bKash, Nagad, Rocket, or Upay as applicable), and any winnings generated will be voided in full. jeez baji reserves the right to report underage gambling activity to the relevant authorities in Bangladesh where required.

For the vast majority of players, gambling on jeez baji is a form of entertainment — a way to enjoy cricket betting, casino games, or slots as part of a balanced lifestyle. However, jeez baji recognises that for some individuals, gambling can become problematic. Understanding the warning signs is the first and most important step toward getting help.

The following checklist contains common indicators that gambling may be moving beyond healthy entertainment. If several of these statements apply to you, we encourage you to take them seriously and reach out to our support team or use the self-management tools described further in this guide.

jeez baji provides a set of practical, easy-to-use tools that allow you to manage your gambling activity directly. These tools are available to all registered players in Bangladesh and can be activated at any time through your account settings or by contacting our support team.

Self-exclusion is the most comprehensive responsible gaming tool available on jeez baji. It allows you to voluntarily block access to your account for a defined period or permanently, giving you a firm boundary when you feel that gambling is no longer under your control.

jeez baji takes self-exclusion requests extremely seriously. Once activated, your account will be locked within one hour of your request being confirmed, and all pending promotional communications will be cancelled. You will not be able to create a new account using the same identity details during the exclusion period.

Available Self-Exclusion Periods

Managing how much you deposit is one of the most practical ways to keep your gambling within healthy boundaries. jeez baji allows all registered players in Bangladesh to set deposit limits in BDT (Bangladeshi Taka) across three time horizons: daily, weekly, and monthly.

How Deposit Limits Work

• Daily limit: Sets the maximum total BDT amount you can deposit within any single calendar day (midnight to midnight, Bangladesh Standard Time).
• Weekly limit: Caps your total deposits across any rolling 7-day period.
• Monthly limit: Restricts total deposits within any calendar month.

There is no minimum amount for a deposit limit — you can set a limit as low as ৳500 per day if that reflects your personal budget. When a limit is reached, your account will not accept further deposits for the remainder of that period, regardless of the payment method used (bKash, Nagad, Rocket, or Upay).

Changing Your Limits

Reducing a deposit limit takes effect immediately upon request. This ensures you always have the ability to tighten your own controls without delay. Increasing a deposit limit, on the other hand, requires a mandatory 7-day cooling-off period before the higher limit becomes active. This intentional delay is designed to prevent impulsive decisions made during a session from having an immediate financial impact.

jeez baji's time-out feature is designed for players who want a short, defined break from the platform without committing to a full self-exclusion. A time-out is appropriate if you feel that you have been playing too frequently, spending more time than you intended, or simply want a structured pause to reassess your relationship with gambling.

Available Time-Out Durations

• 24 hours — a brief overnight break to reset before returning.
• 3 days — a weekend or short break to step away from the platform.
• 1 week — a full seven-day pause, useful after a losing streak or during a particularly busy or stressful period in life.
• 2 weeks — an extended break for players who want more time to reflect.
• 6 weeks — the maximum time-out duration, suitable as an alternative to a short self-exclusion for players who are not yet ready to commit to a longer exclusion.

During a time-out, your jeez baji account is completely inaccessible. You cannot log in, browse the platform, place bets, or access your game history. All scheduled marketing emails and promotional notifications are paused for the duration of your time-out. Your account balance is preserved and will be available to you when the time-out expires, should you choose to return.

Unlike a self-exclusion, a time-out expires automatically at the end of the chosen period. You are not required to contact support to reactivate your account, though we encourage you to reflect on your gaming habits before returning to the platform.

jeez baji has a zero-tolerance policy toward underage gambling. We recognise that in Bangladesh, as in many households, devices and internet connections are often shared among family members including children. We strongly encourage adult players to take steps to prevent minors from accessing the jeez baji platform.

Steps You Can Take at Home

• Use device-level parental controls on smartphones, tablets, and computers to restrict access to gambling websites. Both Android and iOS devices offer built-in parental control features that can block specific categories of websites.
• Never share your jeez baji login credentials with family members, friends, or colleagues, even if they are adults. Your account is personal and any activity under your account is your responsibility.
• Log out of your jeez baji account whenever you are not actively using it, especially on shared devices, to prevent unauthorised access by other household members.
• Keep your password private and use a password that younger family members would not be able to guess.
• Talk openly with young people in your household about the risks associated with gambling and why it is restricted to adults.

If you suspect that a minor has accessed a jeez baji account — whether your own or otherwise — please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.

Recognising that you need help with gambling is not a sign of weakness — it is a sign of strength and self-awareness. jeez baji's support team is here to help you access the right tools and resources, whether that means activating a time-out, setting deposit limits, or initiating a full self-exclusion.

Our team is trained in responsible gaming support and will respond to every enquiry with empathy, confidentiality, and without judgement. We are available around the clock to assist players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and beyond.

To reach jeez baji's responsible gaming support team, send an email to [email protected] with one of the following subject lines depending on what you need:

• "Self-Exclusion Request" — to permanently or temporarily block access to your account.
• "Time-Out Request" — to activate a short-term break from the platform.
• "Deposit Limit Request" — to lower your deposit limits immediately.
• "Responsible Gaming Query" — for general questions, concerns, or to speak with a support agent about your situation.

All responsible gaming requests are treated as the highest priority and will be acknowledged within one hour of receipt. Full resolution — including account restriction where requested — will be completed within one business day in all cases.