jeez baji Privacy
Policy

jeez baji collects personal data from you in several ways: directly when you register and use the platform, automatically through the operation of the platform, and in some cases from third-party sources such as payment providers. The categories of personal data we collect are described below.

1.1 Registration and Account Data

When you create a jeez baji account, we collect the following information:

• Full legal name as it appears on your government-issued identification.
• Date of birth, which we use to verify that you meet the 18+ age requirement.
• Residential address in Bangladesh, including district, division, and postal code.
• Mobile phone number, used for account security and transaction notifications.
• Email address, used for account correspondence and, where consented to, promotional communications.
• Username and encrypted password for account access.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request and collect copies of identity documents including your National Identity Card (NID), passport, or other government-issued photo identification. We may also request proof of address documents and, in some cases, proof of the source of funds used to deposit on the platform. These documents are stored securely and used solely for verification and regulatory compliance purposes.

1.3 Financial Transaction Data

When you make deposits or withdraw funds via bKash, Nagad, Rocket, or Upay, we collect records of those transactions including the transaction amount in BDT, the payment method used, the date and time of the transaction, and the associated transaction reference number provided by the payment provider. We do not store full mobile banking PINs or passwords.

1.4 Platform Usage Data

We automatically collect data about how you interact with the jeez baji platform, including:

• IP address and approximate geographic location derived from it.
• Device type, operating system, and browser version.
• Pages visited, time spent on each page, and navigation paths within the platform.
• Games played, bet amounts, and wagering history.
• Session start and end times in Bangladesh Standard Time (BST, UTC+6).

jeez baji processes your personal data only for lawful purposes. The table below sets out the primary purposes for which we use personal data and the legal basis that justifies each use.

jeez baji does not use automated decision-making processes that produce legal or similarly significant effects on players without human review. Where automated systems flag an account for review — for example, due to suspected fraud or unusual wagering patterns — the final decision to restrict or close an account is reviewed by a member of the jeez baji operations team.

jeez baji does not sell, rent, or trade your personal information to any third party. However, in order to operate the platform and deliver services to you, we share certain categories of data with trusted third-party service providers under strict contractual obligations. The categories of recipients are described below.

• Payment processors: bKash, Nagad, Rocket, and Upay receive the transaction data necessary to process your deposits and withdrawals. Each of these providers operates under its own privacy policy and is subject to applicable Bangladeshi financial regulations. jeez baji shares only the minimum data required to execute each transaction.
• Identity verification providers: Third-party KYC and document verification services may process your identity documents on jeez baji's behalf. These providers are bound by confidentiality agreements and are not permitted to use your data for any purpose other than verification.
• Game content providers: Game studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi may receive anonymised session and wagering data to support game performance monitoring and certified RNG auditing. These providers do not receive personally identifiable information about individual players.
• Platform technology providers: Cloud hosting, cybersecurity, and platform infrastructure providers may have access to data stored on systems they operate on jeez baji's behalf. All such providers are subject to contractual data protection obligations equivalent to those outlined in this policy.
• Regulatory and law enforcement authorities: jeez baji will disclose personal data to competent authorities where we are legally required to do so, including in response to lawful requests related to anti-money laundering investigations, fraud prevention, or court orders.

The jeez baji website uses cookies and similar technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse how players navigate and use the site. A cookie is a small text file placed on your device by the website when you visit.

4.1 Types of Cookies We Use

• Essential cookies: These are necessary for the jeez baji platform to operate. They manage your login session, maintain your language and currency preferences during a session, and enable core security features. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: We use anonymised analytics data to understand which pages and games are most popular, how long players spend on different areas of the platform, and where technical errors occur. This data is aggregated and does not identify individual players.
• Functional cookies: These remember your non-essential preferences such as display settings, previously viewed game categories, and notification preferences, so that you do not need to re-configure the platform on each visit.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and bot activity.

4.2 Managing Cookies

Most web browsers allow you to control cookie settings through the browser's settings or preferences menu. You can choose to block all cookies, allow only essential cookies, or clear existing cookies at any time. Please note that blocking essential cookies will prevent you from logging in to your jeez baji account and using core platform features.

jeez baji does not use third-party advertising cookies or tracking pixels that report your behaviour to external advertising networks.

jeez baji retains your personal data for as long as your account is active and for a defined period after your account is closed, in accordance with the following principles:

• Active accounts: Personal data is retained for the full duration of your registration with jeez baji to allow us to provide services, resolve disputes, and comply with ongoing legal obligations.
• Closed accounts: Following voluntary or involuntary account closure, jeez baji retains account data — including KYC documents, transaction records, and wagering history — for a minimum period necessary to satisfy anti-money laundering record-keeping requirements and to support any dispute resolution that may arise after closure.
• Self-excluded players: Where a player has requested a self-exclusion, jeez baji retains the self-exclusion record for the duration of the exclusion period and beyond, to prevent the player from being re-registered or re-marketed to in violation of their self-exclusion request.
• Anonymised analytics data: Aggregated, anonymised usage data that cannot be linked to any individual player may be retained indefinitely for platform improvement purposes.

When personal data is no longer required and the applicable retention period has expired, jeez baji securely deletes or anonymises the data using industry-standard data destruction procedures. You may request early deletion of your data (subject to our legal obligations to retain certain records) by contacting the jeez baji support team.

jeez baji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• SSL/TLS encryption on all data transmitted between your browser or device and the jeez baji servers, preventing interception during transit.
• Encryption at rest for sensitive data categories including identity documents, financial records, and account credentials, stored on secured servers with restricted access controls.
• Access controls and role-based permissions ensuring that only authorised jeez baji personnel can access personal data, and only to the extent required by their specific role.
• Intrusion detection and monitoring systems that continuously scan for unusual access patterns, unauthorised login attempts, and potential security threats.
• Regular security audits conducted on platform infrastructure and data handling processes to identify and remediate vulnerabilities.
• Staff training on data protection principles and secure data handling procedures, conducted on a regular basis.

Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that poses a material risk to registered players, jeez baji will notify affected account holders promptly and take all reasonable steps to contain and mitigate the breach.

As a jeez baji player, you hold specific rights in relation to your personal data. These rights are described below. To exercise any of these rights, please contact the jeez baji support team at [email protected] with a clear description of your request. We will respond within a reasonable timeframe.

• Right of access: You may request a copy of all personal data that jeez baji holds about you. We will provide this information in a clear, readable format. Identity verification may be required before we release account data.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that corrections to KYC documents may require you to submit updated verification documents.
• Right to erasure: You may request that jeez baji delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to our legal obligations to retain certain records (for example, for AML compliance), which take precedence.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while the accuracy of data you have contested is being verified.
• Right to withdraw consent: Where processing is based on your consent (for example, for receiving promotional emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you wish.

jeez baji reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes to this policy, we will update the "Effective Date" displayed at the top of this document and, where the changes are significant, notify registered players by email or through an on-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how jeez baji handles your personal data. Your continued use of the jeez baji platform following any update to this policy constitutes your acknowledgement of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way jeez baji processes your personal data, please contact our support team using the details below. All privacy-related enquiries are handled by trained personnel and will be treated with strict confidentiality.

This Privacy Policy is written in English and constitutes the authoritative version. In the event of any inconsistency between this English version and any translated version, the English text shall prevail. This policy is governed by applicable law and is intended to meet the standards expected of a responsible online gaming operator serving players in Bangladesh.